Privacy policy  
      Astro Galaxy is committed to protecting your privacy. Your customer account information is completely confidential. Customer information such as your name, email address, mailing address, phone numbers etc. along with any other billing information is not collected by Astro Galaxy. We use third party billing to process your payments, and we only collect item number and customer ID for the purpose of completing your order.  
  1. Subject matter of this privacy policy  
      This Privacy Policy applies to all services which are offered on Astro Galaxy internet sites, in particular the Astro Galaxy portal and the individual online game sites.Unless stated otherwise, this Privacy Policy exclusively regulates how Astro Galaxy treats your personal information. In case you make use of services provided by third parties, the Privacy Policy conditions of these third parties apply exclusively. Astro Galaxy does not revise Privacy Policy conditions of third parties.  
  2. Responsible contact  
      In case you have any questions concerning privacy policy matters, please contact ingame ~Support~, where you can inquire about privacy issues, review, change or delete your personal information stored by Astro Galaxy.  
  3. Collection of information  
      Generally, you can access our Internet offering without disclosing any personal information to us. It is always your choice whether or not to provide us with your personal information. We collect minimal information needed to be able to fulfill the user requirement. In addition to monitoring compliance with the terms and rules this includes in particular the proper handling of your payment arrangements. In many cases it is possible to use Astro Galaxy's services by using pseudonyms. Users are encouraged to make use of this feature.In addition, individual information such as IP address, browser type and access time will automatically be transferred to us by your computer and stored on our server. Except for the purpose of prosecuting unauthorized use of our website, we evaluate such information only for statistical and performance-related purposes. Where possible, the information is anonymized. In order to make the visit to our Internet sites as pleasant as possible, we use, like many other companies, so-called cookies. After your visit to our website, these cookies are usually automatically deleted from your hard drive. Your Internet browser can be set to reject cookies generally. This can lead, for technical reasons, to restricted functioning of our Internet offerings. We gather, process and use personal information unless already permitted by statutes only with your consent. If this consent is made in an electronic manner in the context of our online offerings, we shall fulfill the legal requirements to inform you about it.
  4. Returns / Refunds  
      If you are not satisfied with the purchase, please contact us and we can work with you to resolve the issue. This includes purchase of wrong bonus type, exchange of bonus, etc.. Refunds are only for exceptional case, and can only be issued if you did not take advantage of the bonus you received in game within 24 hours of purchase.  
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